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WS130710 Business Email Etiquette

Topic Highlights

In this age of technology, email is the preferred form of communication. Since we mentioned “communication”, thus, we should be aware that there are does and don’ts that we should respect when using this communication tool.
This course will highlight the importance of “good manners” in writing emails, professionals ones of course. What is the proper structure? What are the no-go items? How to deal with anger when writing a mail? Is intonation heard in an email? All these questions, and much more, will be answered in this course.
Enjoy the learning process!

About the Speaker

Ms. Georgina Ibrahim is the co-founder and Master Trainer of BESST SARL, where she introduced an audio CD, a first of its kind in the region, about Business & Social Etiquette.
She is a highly professional trainer in the field of Soft Skills, such as Communication Skills, Business Etiquette, Customer Service, Team Building, Time Management, Managerial Skills, etc.
Her domestic and regional training work experience had been with multiple renowned companies, in different industries (airlines, banks, universities, etc.) in various countries of the MENA region.